Technical Support
This site is optimized for Internet Explorer 7.0. Other browsers and operating systems may work as well. If any problems or error messages occur during your course, please do this:
- First, close the browser and reopen.
- If that does not fix the problem, shut down your computer. Wait 15 seconds. Restart.
- If you experience any other problems, please email info@emsneeds.com for help.
- For emergency or quick help, please call 805.760.8578 PST and leave your name, phone number, and email. Your call will be returned within a few hours.
You can use EMSNEEDS.COM with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
EMSNEEDS.COM is registered with the Authorize.Net Verified Merchant Seal program.
If you experience any technical difficulties with online with our online education, please let us know by email or phone.